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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Awful_ Unicorns

August 21, 2023

5  out of  5 rating by Awful_ Unicorns
"Chris was very helpful today with helping me set up my car insurance for my new car. He was also kind enough to let me know if the discounts I can get and even went over with me my options. 10/10 Chris."

Elisiah McCoy

July 22, 2023

1  out of  5 rating by Elisiah McCoy
"My policy was transferred to this agency after my previous agent retired. My autopay was cancelled at that point so I set it back up. I had to set up auto pay with them 3 times. Then, my policy was transferred to another agency without me knowing and again, my autopay was cancelled. Now, state farm won't even accept me back because of this absolute Trainwreck of an agency. Never spoke to the same agent twice. Asked about insurance on my business, never heard back from them. Overall, horrible experience and I'm glad I'll never have to interact with anyone from here again."

Cary Sutton

July 12, 2023

3  out of  5 rating by Cary Sutton
"Much better than my last Agent. Not a fan of people telling me what I need and do t need when I'm paying! Rates up 33% in a year. No accidents or tickets, just a money grab! Every time I call they are very nice, but young."

Joshua Potter

June 27, 2023

5  out of  5 rating by Joshua Potter
"Great agency. Dave with the claims team is awesome. Definitely recommend these people."


June 21, 2023

5  out of  5 rating by DENISE JONES
"Very kind and professional☺️"

DJ Anderson

May 10, 2023

5  out of  5 rating by DJ Anderson
"Chris is amazing! He got my car insurance squared away when I needed it in a hurry. He’s since done my homeowners policy, my rental property policy, and an umbrella policy. I could not be more pleased!"

Mario Guiltron-Monroy

March 21, 2023

5  out of  5 rating by Mario Guiltron-Monroy
"Since I started here back in October of 2022 it has been great. Since day one, Christopher has been my agent and has helped guide me in every aspect from car insurance to Life insurance and all of the above that State Farm offers. All agents treat you with respect and that is much appreciated. Best State Farm location."

Isaiah Brady

February 28, 2023

5  out of  5 rating by Isaiah Brady
"Chris was nice and eager to teach"

Robert Bourne

February 22, 2023

5  out of  5 rating by Robert Bourne
"Awesome company to work with. Kyle Wray is great to work with and very helpful."

Alex Cline

January 5, 2023

5  out of  5 rating by Alex Cline
"Moving across the country is a lot, but Christopher really helped make things easy for us!!"


December 31, 2022

5  out of  5 rating by Stephen
"Far and away the best State Farm agency!"

Cody Weber

December 16, 2022

5  out of  5 rating by Cody Weber
"Danielle and team did a great job. Appreciate you !"

brian deal

October 31, 2022

5  out of  5 rating by brian deal
"Our account was recently acquired by Theresa and her team due to the retirement of our prior agent. Although we had received good service from our prior agent, I saw it as an opportunity to shop our polices with other carriers since it’s so easy today with the internet. In the end, after meeting Theresa and her team we moved every policy we had in Ohio to her agency and moved all of our out of state business to State Farm. I have a decent working knowledge of insurance, our decision was based entirely on the client service we have received from Theresa, Danielle and the rest of her team."

Rob Baughman

September 29, 2022

5  out of  5 rating by Rob Baughman
"Nice follow up with my account. It makes me feel I'm seen as an individual and not another number."

Kyle McKee

July 18, 2022

5  out of  5 rating by Kyle McKee
"She is always the best and always cares. Recommend 100%"

Lance Shields

June 28, 2022

1  out of  5 rating by Lance Shields
"Good luck getting in contact with someone at the office during normal business hours. I waited until they "opened" and still got a recorded message saying that I was calling "after business hours!" No communication or follow up from Bush, just an assistant. I decided to go down this list of agents and just pick one because what's the worst it could get? I'll be sure to let any and everyone to know to steer clear!"

Kien Hoamg

June 1, 2022

5  out of  5 rating by Kien Hoamg
"Professional, great value, friendly staff. I still can't believe that I can save over 140 a month on my auto insurance. Thank you Christopher Duboe."

Sarita Clayton

May 18, 2022

5  out of  5 rating by Sarita Clayton
"One stop shopping for all insurance needs. Danielle is extremely helpful and will go out of her way to explain the coverages that you need and answer any questions that you have. Best coverage for the best prices. Most of all peace of mind knowing State Farm is there when I ever need them. Priceless."


April 13, 2022

5  out of  5 rating by Martina
"I have been in Ohio for just over a year and was sad to leave my last State Farm agent in Indiana. I had had a less favorable experience at another company for several years prior and the choice to move to State Farm has consistently been the right one! I spent serious time deciding which agent I felt most comfortable with in the move as it was important to me I get simple, quality service as I am a busy bee these days. Theresa and company have been so incredibly kind and I genuinely enjoy making the call to them when I need help, which is not something I can say about most things I have to do! They have also been so kind about pronouns and are queer friendly, which is also so very important to me and just warms my heart. I cancelled a renter’s policy with another agency because I trust Theresa that much and would trust them in a heartbeat with about anything, I’m sure. Thank you all, and also to Danielle for helping me as well!"

June Peterman

March 21, 2022

5  out of  5 rating by June Peterman

Elizabeth Doerue

February 11, 2022

5  out of  5 rating by Elizabeth Doerue
"Best customer service."

Thuy Nguyen

February 10, 2022

5  out of  5 rating by Thuy Nguyen
"Thanks Danielle. You are fast and efficient and pro. I would recommend to friends if they need insurance services."


December 15, 2021

5  out of  5 rating by Virgil L Berry ll (AYE REAL TALK PODCAST)

ne m

October 21, 2021

5  out of  5 rating by ne m
"Excellent Insurance, Great Value, Professional, Responsive and they have a "Jake" :) I love Theresa Bush and her entire staff from Theresa, Chris, and the entire staff have been in my families life for over 25 years and I am still young lmbo but the point of this review is if you Love your family and want someone to care for them like you would rather its for your home, auto, life, etc... YOU NEED to know Theresa Bush in Bexley is your office it's worth the travel because when your getting quality service it's worth all the miles. If you need to go into the office THE PLUS is they can handle practically all new and current business electronically . Thank you Theresa and family for looking after me and my family like you would look after your own. N Williams :)"

Lauren Farley

June 22, 2021

5  out of  5 rating by Lauren Farley
"This is a wonderful State Farm agency and I am so thankful for having such a strong and thoughtful team looking after all of my insurance needs. Chris D. helped me get renters insurance set up and answered all of my questions with ease. After starting my policy, I received a card in the mail signed by everyone in the office and it put a huge smile on my face knowing that they truly care about me and I am not just another customer. Whenever I have any questions, Chris is able to guide me through the process and help me with anything that I need. He is very trustworthy and reliable and I highly recommend him to anyone needing any insurance needs! Thank you Theresa, Chris, and the rest of the team at State Farm Insurance in Bexley, Ohio!!"