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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of German Vilche

German Vilche

November 6, 2024

5  out of  5
rating by German Vilche
"Natalie has been very helpful with my questions and everything I needed. Awesome! Thanks you, appreciate it!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carlos Perez

November 4, 2024

5  out of  5
rating by Carlos Perez
"Great service thanks"
We responded:
"Thank you so much! We are always happy to help!"
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David Truitt

October 23, 2024

5  out of  5
rating by David Truitt
"We recently had our entire roof re-shingled and State Farm, and more significantly Theresa Bush and her team made the entire process go off without a hitch. We,ve been with Theresa and State Farm for a great many years and could not be more satisfied."
We responded:
"Thanks for the nice review Mr Truitt. So glad we could take care of you and help in getting your home claim completed. "
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David Shanks

September 20, 2024

5  out of  5
rating by David Shanks
"Natalie was a wonderful representative. I felt she was very knowledgeable about what we were discussing. And if I can I am still interested in the policy. Thank you so much."
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Jey

September 12, 2024

5  out of  5
rating by Jey
"I have been contacted by Natalie, she was great patiently explain all the questions and walk me through the process. So far happy about all the progress."
We responded:
"Hello, and thank you for the kind review. We think Natalie is 5 STAR's too! Don't keep us a secret! We grow through introductions from nice people like you! Thank you for your business!"
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Patricia Harris

August 24, 2024

5  out of  5
rating by Patricia Harris
"Theresa Bush agent and workers in the office is very professional and caring. I'm glad to be a customer."
We responded:
"We are so happy to get to work with you too Ms Harris!"
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Betty Bush

August 13, 2024

5  out of  5
rating by Betty Bush
"I couldn't be more pleased with all the help I have received from Theresa Bush and her staff. I have never filed a claim before and they kept me informed with information that was so helpful. I have recommended her agency to several people. Thanks to Theresa, David and the rest of her staff. State Farm is fortunate to have agents like Theresa and her staff."
We responded:
"Thank you for your kind review Betty! We so appreciate your recommendation! We are pleased to help you with your home and auto claims and all your insurance questions. Grateful for great customers like you!"
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Derrick Palm

July 31, 2024

5  out of  5
rating by Derrick Palm
"Natalie made the process of adding a new vehicle quick and painless."
We responded:
"Thank you, Derrick! We think Natalie is 5 stars too!"
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Randall Brown

July 24, 2024

5  out of  5
rating by Randall Brown
"I had the opportunity to speak with Natalie McCall with the Theresa Bush - State Farm Insurance Agency, yesterday, to resolve some highly important issues regarding several renewals. She did an impeccable job which I greatly appreciate."
We responded:
"Thank you Mr Brown! We appreciate your business so much. Happy to help with these important insurance protections!"
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Carolyn Fields

July 19, 2024

5  out of  5
rating by Carolyn Fields
"I gave 5 stars because he took care of my problems!"
We responded:
"Thank you so much Carolyn! We appreciate you!"
Profile photo of Mario Guiltron-Monroy

Mario Guiltron-Monroy

July 9, 2024

5  out of  5
rating by Mario Guiltron-Monroy
"Natalie was very helpful and patient. Very kind!"
We responded:
"Thank you so much for letting Google know about your experience with the agency. We are so thankful to work with a young person who is so on top of their financial future. We wish you the best and look forward to a long relationship helping you reach your future goals. Can't wait to see what you achieve! "
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Madonna Narog

July 9, 2024

5  out of  5
rating by Madonna Narog
"I've been with State Farm and Theresa Bush's agency for years and always been happy with the service they provide."
We responded:
"Thank you Ms Narog, we are thankful for our long relationship and your trust!"
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Jodi Blacksher

July 8, 2024

5  out of  5
rating by Jodi Blacksher
"Kyle, is always extremely helpful and willing to find ways to assist you in finding savings."
We responded:
"Thank you Jodi! We think Kyle is 5 stars too! So are you!"
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Bryan Valdez

July 8, 2024

5  out of  5
rating by Bryan Valdez
"Very helpful, informative and got me what I needed."
We responded:
"Welcome aboard Bryan! We are thrilled to help you with your auto and renter's insurance! Thank you for choosing us for your insurance protection. We can help you plan for your financial goals too! Let us know how to help!"
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Jason S

July 3, 2024

5  out of  5
rating by Jason S
"I love Teresa and her staff!! They have been there for me through so much here lately. When my dog passed after almost 15 years they sent me the most heartfelt card I've ever received. They made me feel more cared about than any one of my family or friends during that time and even when I lost my father two weeks later they were there also. So they're more than just an insurance company they truly do treat you like family. You can't go wrong putting your insurance needs in their hands for all insurance purposes. Mr. Christopher Duboe is the person I talk to the most there and he makes me feel like a brother they know what I've been through and they listen."
We responded:
"Jason, thank you for your kind review. We really do care about you and our customers. We like to think we are a good resource for all things meaningful that affect your life. It is hard to lose our family and pets who mean so much to us. Glad you knew we were thinking of you! "
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William and Katherine Talbott

July 3, 2024

5  out of  5
rating by William and Katherine Talbott
"Natalie was great! I needed help with something quickly, which she took care of immediately while I was on the phone. Thank you!"
We responded:
"Hi Talbott's! We are thankful to be your insurance agency and to be with you through the many life changes. We value our relationship and appreciate your kind review!"
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Mia Harrison

July 3, 2024

5  out of  5
rating by Mia Harrison
"They are VERY helpful! I would recommend them over and over again!"
We responded:
"Hi Mia, Thank you for your kind review. We think you are 5 Stars too! Thanks for doing business with us! "
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Zandalen

July 3, 2024

5  out of  5
rating by Zandalen
"Natalie was very helpful when it came to my questions on getting new insurance. I highly recommend calling and using them for insurance. She helped educate me on what would be best for my needs!"
We responded:
"Thank you so much Zandalen! We value our partnership with you for your insurance needs!"
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Jill Guinan

July 3, 2024

5  out of  5
rating by Jill Guinan
"Jeremy worked very hard to quickly get an auto and homeowners policy set up before a holiday weekend so that the closing on our house can happen on time. He was very friendly and so easy to work with!"
We responded:
"Welcome to the agency and thank you for shouting out Jeremy! We are particularly thankful to add nice customers like you!"
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elizabeth whalen

July 3, 2024

5  out of  5
rating by elizabeth whalen
"Staff is Always friendly and professional. Kyle is knowledgeable and answers my many questions and addresses my insurance needs."
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Lori Linder

July 1, 2024

5  out of  5
rating by Lori Linder
"I have been with State Farm for 41 years and recently relocated to Columbus Ohio. This agency was responsive and got all my policies renewed for Ohio and helped me cancel the ones in my previous state. It was seamless process."
We responded:
"Welcome to Columbus and how thankful we are you chose us for your insurance agency. We hope you come to love Columbus as much as we do!"
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Natalie Kogan

June 21, 2024

5  out of  5
rating by Natalie Kogan
"Wonderful agent and team!! Very knowledgeable, always responsive and truly there to help"
We responded:
"Thank you, Natalie! We think you are 5 stars too! Thank you for your business!"
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David Osipow

May 22, 2024

1  out of  5
rating by David Osipow
"State Farm sucks can't even get $114.00 refund from the company. The local agent I use isn't even willing to give me the $114 even though she can afford it, hiding behind the policy that they're not allowed to do that so they're not allowed to be humans, to go above and beyond, to do the right thing. Disappointing, distressing and completely embarrassing for State Farm."
We responded:
"David, how disappointing to get this review from you! I CANNOT give you my money, it is illegal and called rebating, a crime. No thank you... Please remember this all started because you did not complete or respond to the form needed to send you this money electronically. Had you completed that form, you would have had the money in 4 to 7 business days. My office spent hours trying to get this accomplished for you as a result of your oversight. Thankfully, you now have your refund and we can all move forward. "
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844 Ohio key

April 30, 2024

5  out of  5
rating by 844 Ohio key
"I had a fantastic experience with this insurance agency, especially thanks to Kyle, who helped me with my home insurance. Kyle was knowledgeable, patient, and incredibly helpful, making the entire process smooth and stress-free. Highly recommend!"
We responded:
"Thank you so much for your kind review. We think Kyle is a star too! We are thankful for your insurance business! "
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The real DJ Beezz

April 22, 2024

5  out of  5
rating by The real DJ Beezz
"Best customer service on the planet the guy that helped me I forget his name I think it started with a B or something to that regard but if I could give him a raise I would ! he was so helpful and very patient and broke everything down to me step by step and made the whole process really easy for me!!"
We responded:
"Thank you DJ Beezz! We are grateful for your business and your kind review. "