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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nels Q

February 25, 2025

1  out of  5
rating by Nels Q
"They judge you based off your past. Not a good experience from State farm"
We responded:
"Hi Mr Q, Sorry you didn't care for your experience. Insurance does look backwards to account for previous claims, payment history, and insurance lapses, amongst other things. We appreciate having the opportunity to quote you and hope to have the opportunity again in the future. "
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Deanna Frick

February 18, 2025

5  out of  5
rating by Deanna Frick
"I have had car insurance through the Thersa Bush agency for somewhere around 5 years. During this time I was involved in 2 minor accidents and Theresa fought for me in both. She and her agents are always friendly, helpful, kind, and get their jobs done A+ style. The fee is affordable and I feel very grateful for the entire team. Kyle is the one that speaks with me most and he works hard to make certain I am well informed each time we speak on the phone! This agency gets *****+ !"
We responded:
"Thank you so much Deanna! We are so thankful to work with you for your auto and home insurance. "
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Jennifer McCracken

February 17, 2025

5  out of  5
rating by Jennifer McCracken
"The staff at State Farm were very helpful in helping with my claim. They were patient and courteous. Glad I chose State Farm as my insurer."
We responded:
"Thank you for your kind review, Jennifer. We are very glad you chose the Theresa Bush Agency! Look forward to working together. "
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Nicole McKinney

February 14, 2025

5  out of  5
rating by Nicole McKinney
"I have been with Theresa Bush as my State Farm agent for about 20 years. Her agency is very efficient, friendly, and accessible. I highly recommend."
We responded:
"We are so thankful for you and for your many years with the agency. You are an important part of the agency and we are so grateful!"
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Jazmyn Marron Soto

February 13, 2025

5  out of  5
rating by Jazmyn Marron Soto
"Natalie was super helpful and nice! 10/10 recommend!"
We responded:
"Thanks Jazmyn, so happy to hear Natalie took care of your insurance needs. We appreciate your business!"
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Kassi Birkhimer

February 7, 2025

5  out of  5
rating by Kassi Birkhimer
"Natalie was a huge help to me yesterday. She listened to my concerns, explained everything thoroughly, and was friendly and knowledgeable at her job. I would be happy and content to go through her for any needs I may ever have. Thanks again, Natalie!"
We responded:
"Thank you so much for letting people know what an asset Natalie is to the agency. We appreciate your review and your insurance business!"
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Debbie Mcdaniel

February 4, 2025

5  out of  5
rating by Debbie Mcdaniel
"David Keller is ALWAYS so very kind!! He is never negative or is never shippie"
We responded:
"Thanks for the nice review, Ms McDaniel! We also think David is 5 stars! He is our claims expert so we are thankful for him too!"
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Thelma Rotonda

February 4, 2025

5  out of  5
rating by Thelma Rotonda
"Theresa is the best. Always happy to see me and take her time. I spoke with Kyle today to cover a new ( used) vehilce. He was super helpful in determining the appropriate coverages I needed. He explained everything very well and got me a great rate. I definitely, absolutely recommend them!"
We responded:
"We love working with you too, Ms Rotonda! So thankful for our many years together. Always enjoy seeing you and Brad. Thanks for the nice review. "
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Alex Ubeda

January 3, 2025

5  out of  5
rating by Alex Ubeda
"Best customer service ever!"
We responded:
"Hi Alex! Thanks so much for the kind words! We thank you for allowing us to handle your insurance needs with you!"
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Oded Shenkar

January 3, 2025

5  out of  5
rating by Oded Shenkar
"Very efficient, very courteous, can’t ask for more!"
We responded:
"Hi Mr Shenkar! We so appreciate working with you for your insurance business. We are thankful to be your agency!"
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E C

December 31, 2024

5  out of  5
rating by E C
"The Theresa Bush State Farm office was very responsive and explained the entire process very clearly. They were very customer focused and polite. It was a pleasure working with them."
We responded:
"Thank you for the great review! We are thankful for your business and appreciate being able to help nice people like you with all your insurance needs."
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Kyrah C.

December 26, 2024

5  out of  5
rating by Kyrah C.
"Amazing! I went to Chris DuBoe and he explained everything so well, down to the nail! He opened up to me and really explained to me why this is important to me and my family. He rocks!"
We responded:
"Thank you so much Miss Kyrah. We really think Chris is a star too! We are thankful for Him, and for your choosing us for your insurance. "
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Ryan Janiszewski

December 26, 2024

5  out of  5
rating by Ryan Janiszewski
"Natalie was super helpful and an absolute pro getting my auto insurance rolled over to a new vehicle and answering some quick home owners questions."
We responded:
"Thank you so much Ryan! Welcome aboard and thank you for the kind review. We look forward to answering any questions you may have in the future for home or auto insurance. "
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Shahrzad N

December 19, 2024

5  out of  5
rating by Shahrzad N
"Natalie was very patient and helpful throughout the process!"
We responded:
"Thank you for the great review Shahrzad! We know the importance of your understanding your auto insurance protection. We appreciate your business!"
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Rianna McCall

December 18, 2024

5  out of  5
rating by Rianna McCall
"I just got life insurance through Natalie, she also sold me car insurance not too long ago. She’s always friendly and professional, 10/10 would recommend!"
We responded:
"Thank you for taking the time to share your thoughts about our 5 star team!! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Karen McCall

December 17, 2024

5  out of  5
rating by Karen McCall
"Natalie McCall did a great job. She explained everything very clearly. I appreciate all her help in getting this done."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your life insurance needs. If there is anything else we can do to help, please let us know!"
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Midtown Blair

December 16, 2024

5  out of  5
rating by Midtown Blair
"Natalie was really pleasant to work with. She listened, she was efficient and was very personable. The agents at the Teresa Bush State Farm office are truly amazing people!"
We responded:
"Thank you so much for the kind review, Midtown Blair! I feel so thankful for my good team, and great customers like you!"
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Kamaryn Long

December 6, 2024

5  out of  5
rating by Kamaryn Long
"The agency has been very helpful and genuine. Would recommend them to anyone."
We responded:
"We think you are 5 stars too, Kamaryn! Thanks for choosing us for your insurance needs. "
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Gregory Mccandless

December 4, 2024

5  out of  5
rating by Gregory Mccandless
"State Farm handled everything far above my expectations."
We responded:
"Hi Mr McCandless! Thanks for the 5-star review. We look forward to continuing to meet your expectations for your insurance needs. Happy Holidays!"
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Robin White

November 26, 2024

5  out of  5
rating by Robin White
"Natalie was extremely helpful, worked at a rapid pace, and explained everything thoroughly. We got what we needed and it did not take long at all. Thank you very much Natalie!"
We responded:
"Thank you for letting us know how helpful Natalie is in meeting your insurance needs. We think she is 5 stars too! "
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GermanR

November 6, 2024

5  out of  5
rating by GermanR
"Natalie has been very helpful with my questions and everything I needed. Awesome! Thanks you, appreciate it!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carlos Perez

November 4, 2024

5  out of  5
rating by Carlos Perez
"Great service thanks"
We responded:
"Thank you so much! We are always happy to help!"
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David Truitt

October 23, 2024

5  out of  5
rating by David Truitt
"We recently had our entire roof re-shingled and State Farm, and more significantly Theresa Bush and her team made the entire process go off without a hitch. We,ve been with Theresa and State Farm for a great many years and could not be more satisfied."
We responded:
"Thanks for the nice review Mr Truitt. So glad we could take care of you and help in getting your home claim completed. "
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David Shanks

September 20, 2024

5  out of  5
rating by David Shanks
"Natalie was a wonderful representative. I felt she was very knowledgeable about what we were discussing. And if I can I am still interested in the policy. Thank you so much."
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Jey

September 12, 2024

5  out of  5
rating by Jey
"I have been contacted by Natalie, she was great patiently explain all the questions and walk me through the process. So far happy about all the progress."
We responded:
"Hello, and thank you for the kind review. We think Natalie is 5 STAR's too! Don't keep us a secret! We grow through introductions from nice people like you! Thank you for your business!"