State Farm® Insurance Agent Theresa Bush

"My policy was transferred to this agency after my previous agent retired. My autopay was cancelled at that point so I set it back up. I had to set up auto pay with them 3 times. Then, my policy was transferred to another agency without me knowing and again, my autopay was cancelled. Now, state farm won't even accept me back because of this absolute Trainwreck of an agency. Never spoke to the same agent twice. Asked about insurance on my business, never heard back from them. Overall, horrible experience and I'm glad I'll never have to interact with anyone from here again."

"Since I started here back in October of 2022 it has been great. Since day one, Christopher has been my agent and has helped guide me in every aspect from car insurance to Life insurance and all of the above that State Farm offers. All agents treat you with respect and that is much appreciated. Best State Farm location."

"Our account was recently acquired by Theresa and her team due to the retirement of our prior agent. Although we had received good service from our prior agent, I saw it as an opportunity to shop our polices with other carriers since it’s so easy today with the internet. In the end, after meeting Theresa and her team we moved every policy we had in Ohio to her agency and moved all of our out of state business to State Farm. I have a decent working knowledge of insurance, our decision was based entirely on the client service we have received from Theresa, Danielle and the rest of her team."

"Good luck getting in contact with someone at the office during normal business hours. I waited until they "opened" and still got a recorded message saying that I was calling "after business hours!" No communication or follow up from Bush, just an assistant. I decided to go down this list of agents and just pick one because what's the worst it could get? I'll be sure to let any and everyone to know to steer clear!"

"One stop shopping for all insurance needs. Danielle is extremely helpful and will go out of her way to explain the coverages that you need and answer any questions that you have. Best coverage for the best prices. Most of all peace of mind knowing State Farm is there when I ever need them. Priceless."

"I have been in Ohio for just over a year and was sad to leave my last State Farm agent in Indiana. I had had a less favorable experience at another company for several years prior and the choice to move to State Farm has consistently been the right one! I spent serious time deciding which agent I felt most comfortable with in the move as it was important to me I get simple, quality service as I am a busy bee these days. Theresa and company have been so incredibly kind and I genuinely enjoy making the call to them when I need help, which is not something I can say about most things I have to do! They have also been so kind about pronouns and are queer friendly, which is also so very important to me and just warms my heart. I cancelled a renter’s policy with another agency because I trust Theresa that much and would trust them in a heartbeat with about anything, I’m sure. Thank you all, and also to Danielle for helping me as well!"

"Excellent Insurance, Great Value, Professional, Responsive and they have a "Jake" :) I love Theresa Bush and her entire staff from Theresa, Chris, and the entire staff have been in my families life for over 25 years and I am still young lmbo but the point of this review is if you Love your family and want someone to care for them like you would rather its for your home, auto, life, etc... YOU NEED to know Theresa Bush in Bexley is your office it's worth the travel because when your getting quality service it's worth all the miles. If you need to go into the office THE PLUS is they can handle practically all new and current business electronically . Thank you Theresa and family for looking after me and my family like you would look after your own. N Williams :)"

"This is a wonderful State Farm agency and I am so thankful for having such a strong and thoughtful team looking after all of my insurance needs. Chris D. helped me get renters insurance set up and answered all of my questions with ease. After starting my policy, I received a card in the mail signed by everyone in the office and it put a huge smile on my face knowing that they truly care about me and I am not just another customer. Whenever I have any questions, Chris is able to guide me through the process and help me with anything that I need. He is very trustworthy and reliable and I highly recommend him to anyone needing any insurance needs! Thank you Theresa, Chris, and the rest of the team at State Farm Insurance in Bexley, Ohio!!"